Privacy Policy
Last updated: 6 October 2026
Silver Lace Weddings & Events Bali respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you contact us through our website, enquiry forms, social media, advertising platforms or other channels.
Information we collect
When you enquire with Silver Lace Weddings & Events Bali, we may collect information such as:
Your name
Email address
Phone number
Wedding date or approximate timeframe
Number of guests
Wedding budget
Preferred area or venue in Bali
Other information you choose to provide about your wedding plans
Information you provide when communicating with us by email, phone, WhatsApp or social media
If you use one of our online enquiry forms, we may also receive technical information associated with your submission, such as your IP address, browser or device information, where this is provided by the relevant platform.
How we use your information
We use the information you provide to:
Respond to your wedding enquiry
Contact you to discuss your plans and arrange a consultation
Understand your requirements and budget
Prepare proposals and provide information about our wedding planning services
Communicate with you about your enquiry or wedding
Provide and manage our services
Improve our website, advertising and customer experience
Meet our legal and administrative obligations
We will not sell or rent your personal information to third parties.
If you choose to receive marketing communications from us, we may also use your contact information to send you relevant information about Silver Lace Weddings & Events Bali. You can ask us to stop sending marketing communications at any time.
Meta and other advertising platforms
We may use advertising platforms such as Meta, including Facebook and Instagram, to promote our services and receive wedding enquiries.
If you submit an enquiry through a Meta lead form, the information you provide may be shared with Silver Lace Weddings & Events Bali so that we can respond to your enquiry.
The information collected through these platforms is also subject to the privacy policies of the relevant platform.
How we share your information
We may share your information with trusted service providers where this is necessary to operate our business or provide our services.
For example, this may include website, email, advertising, analytics, communication or technology providers.
Where we work with wedding vendors or other suppliers on your behalf, we will only share information that is reasonably necessary to provide the services you have requested or with your consent where appropriate.
We do not sell your personal information.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to manage enquiries, provide services, maintain business records and meet legal or administrative requirements.
When information is no longer required, we will take reasonable steps to delete or securely dispose of it.
Cookies and analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site and improve our marketing and advertising.
We may use third-party services such as Google Analytics, Meta and other website or advertising tools for these purposes.
You can control or restrict cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
International visitors
Silver Lace Weddings & Events Bali works with couples from around the world. Some of our website, communication, advertising and technology providers may process information outside Indonesia.
Where this occurs, we take reasonable steps to use reputable providers and protect personal information appropriately.
Keeping your information secure
We take reasonable technical and organisational measures to protect the personal information we hold from unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your rights
Depending on applicable law, you may have rights relating to the personal information we hold about you, including the right to request access to, correction of, or deletion of your personal information.
You can also ask us to stop using your information for direct marketing.
To make a privacy-related request, please contact us using the details below.
Third-party websites
Our website and communications may contain links to third-party websites, including wedding venues, suppliers, social media platforms and other services.
We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies when you visit them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.
The latest version will always be published on this page, with the date shown at the top.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, don’t hesitate to contact us.
